FACILITO

Discover FACILITO, an indispensable utility application designed to address your inquiries and manage your user procedures across various energy sectors including electricity, natural gas, gas cylinders, and service stations. This tool streamlines the process of locating and rating energy services, ensuring convenience and efficiency in your everyday life.

With this platform, you can effortlessly locate the nearest service stations using your smartphone’s GPS, with the most cost-effective options clearly indicated in green. This ensures you only engage with formal, recognized service points. In case of any pricing discrepancies, there's an option to report directly within it. Plus, you have the opportunity to share your service station experiences and view ratings from other users, which assists in making informed decisions.

When it comes to electricity, the application is there to help you swiftly report any service interruptions, issues with public lighting, electrical damage to devices, exorbitant billing, or hazards such as fallen cables or poles. Your reports will be expedited to the relevant electricity company for immediate action, with oversight from Osinergmin to ensure your issues are adequately addressed. Track the progress of any grievances you've submitted right from your mobile device.

For those utilizing gas cylinders, it displays the closest formal vendors, highlighting the ones with the best prices, and allows for direct contact with distributors for purchases. It also provides a platform to report any cylinder or distributor issues.

Natural Gas consumers can tap into the benefits of its use at home, check the proximity of the network for installations, and report problems like leaks or broken pipes directly to the authorized dealer.

By using the app, users are empowered with all the necessary tools to handle energy-related matters swiftly and effortlessly, all from the convenience of your mobile device.